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Privacy Policy

From the client register of the Costra FX Service

Costra Enterprises Ltd. ("The holder of the register") respects the protection of private data and is committed to protecting the privacy of the individuals ("Users") who are using the Costra FX Service. This privacy policy description describes the processing of the personal data related to the users of the register holder and its privacy policy operation in practice. The term "personal data" means the information relating to the User, which can be identified for each specific user, such as their name, address and e-mail address.

We encourage all Users to read this entire document before using the Costra FX Service.

1. General principles of data processing

Processing of the personal data is for the use, maintenance and development of the Costra FX Service. The holder of the register is committed to complying with personal data laws related to data processing, in addition to other such applicable laws, valid regulations in New Zealand's legislation concerning the data protection of individuals, and good data processing procedures. The holder of the register will attempt, through appropriate measures, to prevent and minimize the risks of unauthorized access to the personal data, improper use of these and any possible inaccuracies. Individuals handling such data are sworn to secrecy in regards to any such information received.

2. Collected data, data sources and the integrity of the data

The following groups of user information are held in the register:

  • Name and address details
  • Telephone number(s)
  • E-mail address
  • IP address
  • Personal data
  • Bank contacts

The data is collected from Users during the registration process for the Costra FX Service.

The holder of the register may, by their own initiative, or at the request of the User, complete, correct or delete any incomplete, inaccurate or outdated personal data.

3. Disclosure of information

Data will not be disclosed for the purpose of direct advertising, distance selling or other direct marketing, market and public opinion research, or for personal matriculation. The personal data of an individual may be disclosed to a User's superior, in accordance with their own organizational hierarchy. In exceptional circumstances, data may be legally disclosed to a third party upon a request by authorities, to enforce the applicable conditions of use and for the possible investigation of possible condition violations and to safeguard the security of the Costra FX Service.

In respect of the technical implementation of the data processing, some of the information is physically located on an external server belonging to the register holder, for which the processing is performed with the aid of a technical connection. The data is not transferred nor disclosed.

4. Registry protection

The register is stored on a server protected by the register holder's own password and, therefore, only the register holder has access to the information contained therein. Use of the information is protected by a username and a password. The register is protected by all appropriate technical and organizational measures. The data is contained within common databases that are protected by usernames, passwords, firewalls and other technical means. The servers which hold the databases are located in locked premises. The databases are only accessible for processing by such individuals who have been authorized by the register holder.

5. Cookies

The register holder uses temporary cookies within its website for the technical implementation of the Costra FX Service. A cookie is a small text file that is transferred to the computer of the User and through which the Costra FX Service can update the browser session during use of the service. The transferred cookie does not enable inspection of the data on the hard drive of the User's computer. The holder of the register does not save or inspect the transmitted data in the cookie. The User can refuse cookies in their browser by changing their settings; however, this may interfere with the User's ability to use the Costra FX Service or possibly prevent the system from functioning.

6. Right of inspection

The User has the right to inspect the information held about them in the register and do so, free of charge, once per year. If a User wishes to exercise their right of inspection, they must first send a signed inspection request to the holder of the register at the address shown below.

7. Changes

Changes may be made to the privacy policy description which is published on these pages. Any such changes do not undermine the rights of Users without the personal consent of the said Users. The holder of the register will inform those concerned of essential changes separately through the Costra FX Service, via e-mail or other similar means.

8. The holder of the register and the individual taking care of registry matters:

The User has the option to contact the register holder at any time at the address below.

Costra Enterprises Ltd. (Costra FX)

Company ID: 5289721

License: FSP393306 (PDF)

Address: 189 Greenhithe Rd., Auckland, 0632, New Zealand

Registered Address: C/-ABSOLUTE ACCOUNTS, 1 Scenic Drive, Titirangi, Auckland, 0604 , New Zealand

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


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